Privacy Policy for In Home Displays Ltd.
Last updated: 18 July 2022
Reading this privacy notice will help you understand how we treat your information.
Your use of our Services indicates your agreement to our Privacy Policy. If you have any questions or concerns, please contact us at contact@in-home-displays.co.uk
Please note: This statement only covers the websites and Fuuli app maintained by us and does not cover other websites linked to/from our site/app.
1. Your Personal Information
In Home Displays Ltd is committed to protecting your right to privacy as an individual. Personal information can be anything that identifies and relates to a living person, for example, your name and contact details. Our objective is to comply with the UK Data Protection Act of 2018 and the General Data Protection Regulation (GDPR) as it applies to the UK. This notice explains the high-level principles we operate in using people's personal data and under what conditions we collect and use your information.
2. Personal Information we collect
Our website and “Fuuli” app do not capture or store personal information other than outlined below. The system will only record other personal information if you enter it when completing our contact us form.
We will collect personal information from the following sources:
• Directly from you. When you make an enquiry, we ask you for your name, (company), email and a contact telephone number so we can make contact with you and fully respond to your enquiry. Your information is stored in our database and is not shared with any third parties.
We will use the information in a manner which conforms to UKGDPR, so that we can provide information on our smart energy solutions (including but not limited to: in-home displays, Zigbee range extender, consumer access devices (CADs) and associated “Fuuli” app).
• Our website and Fuuli app. This may include information about the electronic devices you use to connect to our Services, such as device details, type of device, operating system, browser, internet service provider, mobile network or IP address. We also use third-party analytics to provide us with information about how you use our Services, which helps us develop our products and services to improve your experience.
3. How we use your Personal Information
We will use your personal information as described above, but we may use your personal information to send you information we think you might find useful, provided you have indicated that you are happy to be contacted for these purposes.
We will make sure that the gathering, holding and use of your personal data is kept to a minimum and in accordance with the terms of this privacy statement. We will not use your personal details for any other purpose without obtaining your consent, unless otherwise necessary as explained in this statement.
To allow for business continuity and training purposes, we reserve the right to monitor telephone calls we may have with you.
4. How we protect your Personal Information
To the extent required, we will endeavour to keep your information accurate and up-to-date and not keep it for longer than is necessary to service your enquiry – e.g. enquiries made to our Helpdesk. Personal information may be collected on a paper or online form, by telephone, email etc. by an employee or an individual/ company acting on behalf of In Home Displays Ltd. We may also use third-party CRM systems (e.g. HubSpot) to maintain necessary data, to help process your enquiries or supply information which you have requested.
We will not disclose data to third parties not specified here, other than as required by law.
We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
5. Cookies
What Are Cookies
This site (https://www.in-home-displays.co.uk) uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies.
The Cookies We Set
This site uses Google Analytics cookies (_ga, __utma, __utmz) to help us understand how you use the site and identify ways that we can improve your experience. These cookies may track things such as how long you spend on the site, how you navigate and the pages that you visit so we can continue to improve our site. For more information on Google Analytics cookies, see the official Google Analytics Support page.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies may affect the functionality of this and many other websites that you visit.
Google Analytics Opt Out
You can prevent Google from collecting your data by using the Google Analytics Opt-out Add-on Extension.
More Information
If you are still looking for more information or identify a cookie not listed above then you can contact us by email at contact@in-home-displays.co.uk
6. Changes to this Policy
Our Services and products may change from time to time, in which case we may update this privacy policy accordingly. As we do not capture user contact information except in specific circumstances, when we change this policy in a material way, we will update the version date at the bottom of this page.